Below are some of the frequently-asked questions on our products.
- Free from alcohol?
- Dairy-Free / suitable for lactose-intolerant?
- Suitable for vegan?
- Suitable for vegetarian?
- Gluten-Free?
- Nut-Free?
- Soy-Free?
- Sugar-Free?
Please refer to our allergen section for information on allergy advice. All products are made on the same equipment and while we make our best effort in cleaning the equipment, our products may contain traces of soy, dairy, and nuts.
Do your products contain any alcohol?
Our Caramel Sauces, Chocwich, Tablettes and Salmoran do not contain any alcohol.
The following filled chocolates do not contain any alcohol:
- Alba - Hazelnut Cremino
- Akureyri - Arctic Thyme Caramel
- Bogota - Coffee Panela Caramel
- Bangkok - Mango & Passion Fruit Caramel
- Beipu - Black Sesame & Peanut
- Boston - Peanut & Raspberry
- Bronte - Pistachio Cremino
- Copenhagen - Salt & Malt Caramel (Panela) in Dark Chocolate
- Hanoi - Ginger Caramel
- Hong Kong - Soy Caramel
- Istanbul - Pistachio & Almond
- Oslo - Salt Caramel (Panela) in Milk Chocolate
- Shanghai - Sesame Crunch
- Stockholm - Salt & Malt Caramel (Panela) in White Chocolate
- Turin - Hazelnut Gianduja
- Valencia - Almond
Our other filled chocolates contain alcohol (flavoured or unflavoured).
Which of your products are dairy-free and/or suitable for people with lactose-intolerance?
The following products are dairy-free and suitable for people with lactose-intolerance:
- Filled chocolates:
- Chocwich:
- Raspberry Pate De Fruits Chocwich
- Passion Fruit Pate De Fruits Chocwich
- Lemon Pate De Fruits Chocwich
- Tablettes (Chocolate Bars)
- Colombia 85% Cacao Dark Chocolate Tablette
- Colombia 70% Cacao Dark Chocolate Tablette
- Bolivia 68% Cacao Dark Chocolate Tablette
- Colombia 65% Cacao Dark Chocolate Tablette
- Salmoran
Which of your products are suitable for vegan?
The following products are suitable for vegan:
- Filled chocolates:
- Chocwich:
- Tablettes (Chocolate Bars)
- Colombia 85% Cacao Dark Chocolate Tablette
- Colombia 70% Cacao Dark Chocolate Tablette
- Bolivia 68% Cacao Dark Chocolate Tablette
- Colombia 65% Cacao Dark Chocolate Tablette
- Salmoran
Which of your products are suitable for vegetarian?
All our products except Raspberry Pate De Fruits Chocwich and our Marshmallow Chocwich are suitable for vegetarian.
Are your chocolates gluten-free?
Our filled chocolates do not have any gluten-containing ingredients, with the exception of the following flavours:
- Copenhagen (Salt & Malt Caramel in Dark Chocolate) which contains malt
- London (Stout Caramel Chocolate) which is made with a malt/barley based stout
- Hong Kong (Soy Caramel Chocolate) which contains wheat
- Stockholm (Salt & Malt Caramel in White Chocolate) which contains malt
- Manchester (Eccles) which contains wheat
- Sourdough & Sea Salt from Pump Street Chocolate Collection
- Rye & Salt Caramel from Pump Street Chocolate Collection
The only other products that contain gluten are Salt & Malt Caramel Sauce, Soy Caramel Sauce and Salmoran .
We do not claim to be gluten-free because we do not produce our chocolates in a dedicated gluten-free environment, and we do not routinely test our facility for gluten level below 20 parts per million of gluten. For information about gluten and gluten-free labelling, please visit the Food Standards Agency website.
Do your chocolates contain nuts?
Please refer to our allergen section for the products that contain peanuts or tree nuts. While other products do not contain any nuts as ingredients, please note that we do not produce our chocolate products in a nut-free environment.
Do your chocolates contain soy?
The following products contain soy as the soya sauce and miso are made from soya beans:
- Filled Chocolates:
- Caramel Sauce:
Some of our other chocolate products contain a small amount of soy lethicin. Soy lecithin is an emulsifier included in the chocolate we use from some of our manufacturers. Soy lecithin prevents cocoa butter from separating from the other cocoa ingredients. It also plays a major part in determining how thick or thin a chocolate is and how it flows, and so it is important in how well the chocolates can be made.
According to the Allergy UK website, many people can tolerate soya lecithin since it is a fatty substance and contains very little soya protein.
The following chocolate products do not contain any soy lecithin:
- Filled Chocolates - Please refer to the Allergen section for information on the filled chocolates that do not contain soy lecithin.
- Tablettes:
- Bolivia Wild Cacao Dark Chocolate Tablette
- Bolivia Wild Cacao Milk Chocolate Tablette
Do you make anything that is sugar-free or suitable for diabetics?
We do not make anything that is sugar-free or specifically for diabetics. The recommendation from Diabetes.co.uk is portion control (ie limit the amount of chocolates consumed) and go for dark chocolates which have higher cocoa content. Please refer to Diabetes UK position statement for more information regarding diabetic food.
Allergens
Below is a list of our products containing the allergenic ingredients as specified by EU Food Information for Consumers Regulation. For other food intolerances such as diary-free, alcohol-free etc, you may want to refer to our Dietary Information page also, or contact us if you have any questions.
|
|
MILK / CREAM |
SOY |
SOY |
OTHER ALLERGENS |
|
FILLED CHOCOLATES |
|
|
|
|
|
X | |||
|
X | X | ||
|
X | X | X | |
|
X | Peanuts | ||
|
X | Peanuts, Sesame | ||
|
X | X | Gluten (Wheat) | |
|
X | X | ||
|
X | X | Gluten (Barley/Malt) | |
|
X |
Gluten (Barley/Malt) |
||
|
X | X | Mustard, Sulphites / Sulphur Dioxide |
|
|
X | Sesame | ||
|
Hazelnut | |||
|
X | Pistachio | ||
|
X | Pistachio, Almond | ||
|
X | Almond | ||
|
||||
| MILK | SOY (Soya Lecithin) |
SOY (Soya Bean) |
OTHER ALLERGENS | |
| CHOCWICH |
||||
|
X | X | ||
|
X | X | Peanuts | |
|
X | |||
| MILK | SOY (Soya Lecithin) |
SOY (Soya Beans) |
OTHER ALLERGENS | |
| TABLETTES | ||||
Colombia Dark chocolate bars:
|
X | |||
Colombia White / Milk chocolate bars:
|
X | X | ||
| Bolivia Milk chocolate bars:38% | X | |||
Bolivia Dark chocolate bars:
|
||||
|
MILK |
SOY (Soya Lecithin) |
SOY (Soya Beans) |
OTHER ALLERGENS |
|
| CARAMEL SAUCE & SPREADS | ||||
|
X | X | ||
|
X | X | X | Gluten (Wheat) |
|
X | Gluten (Wheat) | ||
|
MILK |
SOY |
SOY |
OTHER ALLERGENS |
|
| SALMORAN | ||||
|
X | Gluten (Wheat), Sulphites/Sulphur Dioxide, Almonds |