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Delivery

Currently we deliver within the United Kingdom (UK) and also within the European Union (EU).

UK Delivery - By Post (To a single delivery address)

Order Value (exc shipping) Standard First Class Signed For™ First Class
(or Courier)
Below £15.00 £4.00 £5.50
£15.00 - £34.99 £2.50 £4.00
£35.00 - £54.99 FREE £1.50
£55.00 and over FREE UPGRADE TO Signed For™ First Class FREE

 

Orders are usually prepared and dispatched within 48 hours, and takes another 1-3 working days to be delivered to you. Therefore, you should allow a total of 5 working days for delivery after placing your order. Please note that during busy periods, particularly in the run-up to Christmas or Easter, delivery times may increase to 7 days. 

Please note that the orders will not be dispatched on a Friday or over the weekend, to avoid your chocolates sitting in transit. If you do require your order to be delivered on a particular date, please let us know and we will try our best to accommodate your request.

When you order the chocolates during the warmer seasons, please bear in mind that we do not have control over the temperatures during the delivery of your order and cannot be held responsible for any chocolates that have been affected by temperature. Please refer to our Terms & Conditions.

All deliveries are made by Royal Mail or courier - it requires a signature upon delivery of your order if your order is over £50 or if you have selected Royal Mail Signed For™ First Class delivery. If no one is at the address to accept and sign for a delivery a calling card will be left with a telephone number for you to arrange a re-delivery or collection from your local Royal Mail sorting office. Therefore you may find it useful to arrange your chocolate delivery to your place of work or to a family member or neighbour.

The price of the goods does not include a charge for delivery. The delivery charge (including VAT) is calculated automatically and shown on the website when you place your order. Delivery costs are per order/delivery address. If you need to send the products to multiple addresses please place each order separately.

 

EU Delivery - By Post (To a single delivery address)

The EU countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (inc Monaco), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. It also includes the Channel Islands (Jersey, Guernsey, Alderney, Herm and Sark), Andorra, Canary Islands, Gibraltar, San Marino, Holy See (Vatican City State).

Order Value (exc shipping) International Standard International Tracked & Signed
Below £75.00 £6.00 £11.00
£75.00 - £149.99 £4.00 £9.00
£150.00 and over FREE £5.00

 

Orders are usually prepared and dispatched within 48 hours, and takes another 3-5 working days to be delivered to an EU destination. Therefore, you should allow a total of 5-7 working days for delivery after placing your order. Please note that during busy periods, particularly in the run-up to Christmas or Easter, delivery times may increase to 14 days. 

Please note that the orders will not be dispatched on a Friday or over the weekend, to avoid your chocolates sitting in transit. If you do require your order to be delivered on a particular date, please let us know and we will try our best to accommodate your request.

When you order the chocolates during the warmer seasons, please bear in mind that we do not have control over the temperatures during the delivery of your order and cannot be held responsible for any chocolates that have been affected by temperature. Please refer to our Terms & Conditions.

All deliveries are made by Royal Mail, ParcelForce or courier - it requires a signature upon delivery of your order if you have selected Royal Mail International Tracked & Signed delivery. If no one is at the address to accept and sign for a delivery, you will have to arrange re-delivery with the local postal service or delivery organisation. Therefore you may find it useful to arrange your chocolate delivery to your place of work or to a family member or neighbour.

The price of the goods does not include a charge for delivery. The delivery charge (including VAT) is calculated automatically and shown on the website when you place your order. Delivery costs are per order/delivery address. If you need to send the products to multiple addresses please place each order separately.